Store Policies

Shipping and Handling

Lucini.com ships packages with UPS. The charges are calculated for you automatically at check out. Once you’ve placed an order, it will be shipped within 1 business day. Rush orders or Saturday deliveries may be available upon request. Please email us at webstore@lucini.com or call 800-509-8491.

Returns & Exchanges

We take great pride in our products, and we hope you are happy with your purchase. However, in the rare event of spoilage or damage, we will issue a refund or replacement item if applicable for up to 14 days from the purchase date. Please contact Customer Service by sending an e-mail to webstore@lucini.com or call 800-509-8491.